Hyatt House Salt Lake City Downtown

The property was Clean and the customer service was great The bad thing I didn’t like is that booking.com didn’t send the information of my reservation and we had to wait more than an hour calling booking customer service and trying to find my reservation that was not in the system. The manager of the hotel was very nice, we had to comunícate twice with booking customer service. They wanted to reacomodate us in a different hotel but I didn’t want to because the Delta Center was across the street where the concert will be performed. The only option was to cancel the reservation and the manager from The hotel help us to get a new reservation and she gave us a free parking ticket. I had to spend more than I expected. We were happy with our rooms but it was not fear to spend more for the mistakes of booking.com

The suite rooms with the kitchen and couch area are excellent. Comfy bed, nice shower, had dishes, dishwasher, mini fridge, and coffee maker. Perfect place to stay when you want to just relax indoors for the night. Free breakfast was pretty good. Very centrally located too. Was exactly what I was looking for.

Clean. Modern. Upscale.

How nice and spacious it was. The view was excellent!!

The room was awesome! Far exceeded my expectations! Very clean and the breakfast had a lot of options. I appreciated the kitchen and living room areas. If I needed to stay an extended period of time, I would definitely consider this option, especially with all that was provided in the kitchen.